Shipping Policy
At Noor Dharna, we aim to deliver your order promptly and safely. Below are the details of our shipping policy:
1. Delivery Locations
Shipping is offered to select locations specified on the Website. Delivery charges and times vary by location.2. Shipping Charges and Taxes
- Domestic Orders: Product prices are inclusive of taxes.
- International Orders: Shipped on a DDU (Delivery Duty Unpaid) basis. Import duties, taxes, and customs fees are the recipient’s responsibility.
3. Delivery Times
While we strive for timely delivery, specific delivery dates are not guaranteed.4. Returns and Exchanges
- Eligibility: Returns are accepted for damaged, defective, or incorrect items reported within 48 hours of receipt.
- Non-Eligible Items: Worn, washed, or tampered products and international orders (except in cases of defects).
- Refunds: Issued to the original payment method within 10-14 business days. Shipping charges are non-refundable unless the return is due to a defect.